IT Consulting Services

Let us be your Virtual CTO (Chief Technology Officer)!  If you purchase an IT Service plan from Apex Systems, our Technicians can be on-call just for you. A Managed IT Services plan is a piece-of-mind "insurance policy" that can cover all of your technical and computer maintenance needs. Work can be done remotely and on-site.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information on the best plan for your office.

IT Infrastructure Products & Services

  • PC, Linux, Cisco, WMWare, Citrix, Apple/Mac
  • Supplementary IT Personnel Staffing
  • Corporate IT Infrastructure Auditing Services
  • Disaster Recovery (DR) Planning
  • SR&ED or IRAP Consulting Services
  • Technical Writing
  • Offsite Data Backup
  • Monitoring & Management of Windows Servers, Windows Workstations, & Network Appliances
  • Anti-Malware & Anti-Spam - Windows Server or Windows Workstation
  • Cloud Computing & Hosted Solutions
  • Microsoft Exchange Server
  • Microsoft SharePoint Server
  • Citrix Virtual Desktop - Application Hosting

Managed IT Services Plan

  • For new customers, a 1 hour no-charge consultation is offered and recommended before selecting a plan
  • A certain hardware standard must be met in order for a service plan to work for both parties
  • Maintenance must be paid monthly or quarterly only, and in advance (like rent) in order to retain our services
  • A six-month commitment must be made, however service plans can be changed every 3 to 6 months
  • Unused hours do not carry-over to the next month
  • Monthly bills will be sent for all approved extra hours worked using the hourly rate of your current plan
  • Technician’s work logs will be made available upon request
  • Response time (per SLA) is achieved when:
    • Customer is aware of when technician will arrive via phone, fax, or e-mail
    • If the problem cannot be solved quickly over the phone (30 minutes or less), a temporary solution or “work-around” might be offered until the technician arrives safely on-site


Other Expenses

Any additional hardware or major tools or supplies that our customer does not supply on the job site will be billed accordingly to our customer upon approval.

Legal Sector

Frustrating email problems got you down?  Having trouble getting critical files in the office when you’re at home or in court?  Tired trying to make the systems work or waiting on PC Law technical support.  Call us to find out how we help our Legal clients reduce email down time, provide secure remote access to critical data, manage the infrastructure and quickly handle PC Law and other line of business application support.